Credit Control Training

Tailored to each client the bespoke credit control training courses cover the following aspects:

  • Cash Flow
  • What happens if payments are delayed
  • Importance of Credit Control
  • Warning Signs that debtors may be experiencing financial difficulties
  • Reasons for accounts not being paid on due dates
  • Key actions in reducing outstanding debt
  • Telephone collection techniques
  • Reaction to responses
  • Following the call…